Roku Non Working? Here's What To Do.

Hither'south how to troubleshoot your Roku streaming devices

John Brandon

Editorial Lead, TV, Streaming, & VPN

Read More than

Roku devices are reliable and piece of cake to use, just they don't always deliver the appurtenances. As with whatever streaming hardware, however, the Roku Ultra and a few of the previous generation Roku devices sometimes don't work quite right.

We've identified some of the most common hardware and net bug based on our own testing.

Read on to find out how to resolve the most common problems.

Note that in this article we're roofing the Roku Ultra we tested, but these tips apply to nigh Roku devices.

Troubleshooting Roku

Earlier we spring into specific troubleshooting tips, we advise that yous follow these simple steps for whatsoever problems you're experiencing while streaming from a Roku device.

Roku troubleshooting tips:

  • Check your internet connection. If your network is experiencing disruptions due to exterior problems, like network congestion during elevation times, you may need to wait into getting a faster connection.
  • Try disconnecting your Wi-Fi router for 30 seconds, so reconnecting information technology.
  • Sign out of your Roku business relationship and then sign dorsum in.
  • Restart the Roku device.

My Roku won't connect to Wi-Fi

When you outset turn on the Roku Ultra, yous might detect that the device simply won't connect to the internet. You won't run into the usual indications that you have a Wi-FI signal.

By far the most mutual reason for internet problems with the Roku is related to your own network, non the device. We've rarely, if e'er, seen a Roku device that had a faulty connexion. Your router or your internet provider are usually the culprit.

The easiest fix, and the 1 that commonly works the best, is to simply plough off your router, wait a few seconds, then turn information technology on once more. It sounds also uncomplicated but it works. Some routers go congested or feel some other minor failure.

If you use a cablevision modem for your internet connectedness, effort turning that off and waiting nigh ten seconds, then turning it dorsum on. Beyond those tips, if you doubtable an bodily net outage, check other devices to come across if they connect.

My Roku remote command won't work

Another mutual effect with Roku streaming devices is that the remote control won't let you control whatsoever of your apps.

There are very common two reasons the remote won't role.

The most obvious is that the batteries are dead. The Roku Ultra remote uses AAA batteries. Even if you recall the batteries might exist somewhat fresh, it's e'er a expert idea to at to the lowest degree endeavor brand new batteries and see if that helps

It's also fairly mutual for the pairing not to work. Nosotros've seen this occur when other devices connect over Bluetooth in the same room or when at that place is some other interference. To solve this issue, go to Settings, so Remote & devices. You should see the connected remote (it should say "in utilise" only if you don't meet that, try setting up a new device).

Sometimes, the best bet with a remote is to endeavour removing the batteries and putting them back in. It's old schoolhouse, only we've seen that resolve the pairing issue.

4K issues between my Roku and TV

Nearly of us want to run across shows and movies in the best resolution possible. On Netflix, apps like Amazon Prime Video, and on the gratis 4K channels included with the Roku Ultra, that means 4K video. The problem is that your television might not support the college-definition standard, fifty-fifty if the device itself certainly does.

To cheque into this problem, go to Settings then Brandish type. What you should see is a virtual image of a display with the words 4K HDR. That means the Roku Ultra recognizes your 4K boob tube, and everything should piece of work fine. If you lot don't encounter this, it's possible the Roku Ultra doesn't support the specific 4K model you lot have or the TV is not actually 4K.

Here'due south i tip to address the issue: become a better cable. The Roku is groovy at recognizing your 4K tv ... unless you have a bad HDMI cable or an older cable. Endeavour purchasing a brand new HDMI cable and using that to run across if the Roku Ultra recognizes your Tv.

Find alternative products

Not anybody loves the Roku Ultra. Information technology'south a powerful device, apps run fast, and at that place are plenty of cool features like the 4K spotlight (for finding movies). Maybe y'all are prepare to use a totally different app or purchased a smart goggle box. If so, consider these apps.

All-time streaming alternatives to Roku

Data as of 11/11/21. Offers and availability vary by location and are discipline to alter.

* Information as of 11/11/21. Offers and availability vary by location and are field of study to change.

John Brandon

Written by

John Brandon

John Brandon is an Editorial Lead at Reviews.org covering Television apps, services, and devices. He as well covers the VPN market currently. He has a long history as a journalist and author. His articles have appeared in many magazines including Wired, Popular Mechanics, FoxNews.com, Inc. Magazine, Forbes, Entrepreneur, and Relevant Magazine. His hobbies include disc golf, reading books, and watching obscure Netflix documentaries. Contact him at john.brandon@reviews.org

Related Articles